In June this year, Microsoft officially confirmed on its support page that Outlook, an email app that is part of Microsoft 365, experienced a performance issue that made the app slower on startup, resulting in the home screen remaining longer than expected.
At that time, the Redmont giant had already indicated that the issue would be related to the entire OST synchronization (Outlook data files containing emails, calendar, tasks and other items on your computer) most of the time upon configuration.
Now, a few months after starting work on the solution, Microsoft has confirmed that it has found a solution to the issue in question, with build 16929.15000 starting to be available for the Microsoft 365 Beta channel, with the rollout of this update
Thus, the expectation according to Microsoft itself is that users using the stable version of the program will be able to access the patch at the end of November, through version 17029.20000 and later, that is, this patch is already there but it is still supposed to take one month to be released. Deliver it to everyone.
For those who are currently experiencing instability in Outlook, there are two possible solutions to mitigate the issue:
1 – Change REST through the Windows registry:
- Open the Windows registry
- Access to the path HKEY_CURRENT_USER\Programs\Policies\Microsoft\Office\16.0\Outlook\Options\Calendar
- Select the option RestUpdatesForCalendar And change the value to 1
- Restart your computer
two — Select REST status in account settings:
- Go to File > Account Settings > Account Settings
- In the E-mail Account dialog box, click the Exchange account name, and then click Change.
- More settings
- Note that the “Enable shared calendar improvements” option is enabled.
- Disable and enable it immediately.
- Click OK.
- Outlook may warn you about the need to restart. No, but you can if you want.
- Click the X to close the Exchange Account Settings dialog box.
- Click Close.
So, if you notice this issue on your computer, stay tuned to install Outlook updates as soon as they are available to everyone.
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