A Gartner survey showed that 80% of CEOs believe automation can be applied to any business decision. As automation becomes an integral part of digital businesses, the survey reveals how organizations are developing their use of artificial intelligence (AI) as part of their strategies.
“Research has shown that companies are moving away from a purely tactical approach to AI and are beginning to implement AI more strategically,” said Eric Brethenox, vice president and analyst at Gartner. According to the results, a third of organizations apply artificial intelligence in different business units, which creates a stronger competitive difference by supporting decisions in all business processes.
Gartner research revealed that, on average, 54% of AI projects move from pilot to production, roughly the same result as 53% of AI projects reaching measured production in a similar study conducted in 2019. The online survey was conducted in October. December 2021 Among 699 participants in the US, Germany and the UK in organizations that have deployed AI or plan to deploy AI in three years.
In 40% of the organizations surveyed, thousands of AI models have been deployed. This creates governance complexity for the organization, further challenging the ability of data and analytics leaders to demonstrate return on investment for each model.
While talent shortages often affect AI initiatives, the survey found that it is not a significant barrier to AI adoption: 72% of CEOs report that they own or can obtain the AI talent they need. The most successful organizations use a combination of in-house development and outsourcing of AI talent. This ensures that the team is constantly renewing itself by learning new AI skills and techniques and considering new ideas from outside the organization,” says Gartner.
Security and privacy concerns were not rated as the biggest barrier to AI adoption, with only 3% of surveyed CEOs mentioning them. However, 41% of organizations reported that they already had a known breach of privacy or an AI security incident.
When asked which parties the organization cares about most when it comes to AI security, 50% of respondents cited concerns about competitors, partners, or other third parties, and 49% were concerned about malicious hackers. However, among the organizations that experienced a security or privacy incident related to AI, 60% reported a data breach by an internal party.
“The security concerns about AI are often misplaced, because most AI abuses happen by insiders,” Brethenoux said. “While it is important to detect and prevent attacks, AI security efforts should focus equally on reducing human risk,” added the Gartner analyst.
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