Google has quietly stopped developing its Web Duplex tool, a technology that allowed Google Assistant to automate certain tasks on websites.
“Web Duplex has been discontinued and will no longer be supported as of December 2022. Automation features enabled by Web Duplex will also no longer be supported after this date,” Google posted in its Help Center,
With Duplex on the Web, the Google Assistant can perform various actions such as purchasing tickets, checking retail locations, ordering meals at restaurants, checking flights on airline websites, changing passwords, and finding discounts.
Since there is no standard structure for the Internet, the Techcrunch He suggested that the cancellation may have something to do with the “cost of training AI to analyze websites”.
The search engine also issued a note to the US press:
“As we continue to improve the Duplex experience, we’re responding to feedback we hear from users and developers about how we can improve it,” a Google spokesperson told the agency.
“By the end of this year, we will turn off Duplex on the web and fully focus on making AI advances in the dual voice technology that helps people the most every day.”
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